Though our society highly values technological advances, 1800 numbers remain an extremely valuable tool for growing companies. There are various ways you can use toll-free 800 numbers for your business. Read on to explore the exciting options available.
Does Your Business Need a Designated Number?
Making the decision to have a separate phone line for your business is logical. As a result, business owners will find that using a personal mobile line is not sufficient as a business grows. It’s best to keep business and personal separate, for tracking expenses, a more professional appearance, and overall efficiency. Looking at various options for a business phone number, 1800 numbers can be used in many ways that support the growth of a business.
Is an 800 Number Right for My Business?
The type of phone number you choose for your business may not seem like a big deal. The truth is however, it can have a significant impact on the overall image of your brand. Your brand’s image affects the relationships you form with your customers. Toll-free numbers are recognizable across the U.S and they instantly convey an essence of professionalism.
Toll-Free Number Prefixes
Prefixes for toll-free numbers include 800, 888, 877, 866, and 855. The 1800 prefix numbers are the originals, the most familiar, and the most highly-coveted. Due to the strength of the association that the 1800 number holds, they are instantly recognizable as legitimate business numbers. 800 is the oldest, most recognizable of the prefixes, and tying this prefix to your business has its benefits. 1800 numbers give the impression of a reliable entity worth doing business with.
Ways Toll-Free Numbers Can Be Used in a Business
From brand image to customer service, business owners can use toll-free numbers in many ways. So, here are a few examples:
Brand Image:
Having a free phone number that allows your customers to reach someone from your company to ask questions or address issues speaks volumes. It portrays accessibility, a willingness to help, and friendliness as part of your company’s brand image.
Customer Service:
Data shows customers overwhelmingly prefer to speak to a person when dealing with issues or questions regarding products or services. Online communications are devoid of very important things. Online communication limits information sharing, delays response times, and there is no human touch. Being able to speak to a live customer service agent through a 1800 number allows for fast solutions to issues. Using a 1800 number allows you to answer questions quickly. This is a huge perk as far as customer service is concerned.
1800 Numbers as Marketing Tools
Having an 1800-phone number for your business is kind of like owning a valued piece of real estate. The phone number is in place and acts as a marketing strategy. Particularly with vanity phone numbers, they are easy to remember and this quality helps you market your business.
Another way that toll-free business numbers can act as marketing tools is by tracking the results of a specific campaign. You can purchase a 1800 phone number to use solely for a specific campaign. You are then able to closely track results to evaluate the efficacy of the campaign after it has ended. A business owner must look back at campaign results to see what can is working and what needs correction. A manager’s review of campaign results is critical in building a business.
1800 Numbers and Expansion
Virtual 1800 numbers are also very helpful in times of expansion. Likewise, if you are looking to launch in new markets and don’t want to move or build a new team, 1800 numbers are helpful. You don’t have to set up a new shop and incur expenses attached. Therefore, you can use the virtual 1800 number to market in those areas and have calls forwarded to one central location. Another option is to purchase additional toll-free 800 numbers for each new location you expand to. Customers calling your 800 numbers will have their calls forwarded to a central location. This is super convenient and cost-efficient!
What is a Virtual 1800 Phone Number?
The difference between a virtual 1800 number and a landline 1800 number comes down to hard-wired lines. Virtual phone numbers offer mobility, cost savings, and loads of accompanying features.
How Do I Get a Virtual 1800 Number?
A business owner can easily purchase a virtual 1800 number. Global Call Forwarding offers virtual 800 numbers, all-encompassing features, competitive pricing, and unmatched customer service.
In Closing
Many of us carry all the technology we think we need in our pocket. We also often dismiss the importance of human connection. Customers will find so much value in a phone call with a live person. Time and time again, research indicates that having a business phone number for your business is imperative. There are many different ways you can use 1800 numbers for business. As a result, your roadmap to business success should include ways 800 numbers tie in with your growth plan.